Bridging Technological Excellence with Strategic Business Growth.
Transformational CTIO & Board Member with 20+ years of experience. I specialize in scaling mission-critical infrastructure, leading digital transformations, and aligning innovation with enterprise objectives.
Key Achievements
Strategic NIS2 Implementation
Led the end-to-end NIS/NIS2 compliance at DIGI SLOVAKIA, successfully passing two major certification audits. Built a resilient infrastructure featuring geo-redundancy, advanced backup strategies, and comprehensive audit logging systems.
Take NIS2 AssessmentTV Studio Operations
Direct operations of 5 live + 5 auxiliary TV channels, managing complete broadcast infrastructure including Satellite, Cable, and OTT delivery platforms.
White-Label TV Platform
Orchestrated the migration of 300,000+ customers to a new TV platform across Deutsche Telekom Group. The 2-year transition was completed with exceptional stability, maintaining an overall churn rate below 2.5% while standardizing technology.
Technology Due Diligence
Led technology assessment and integration strategies for multiple M&A projects, advising C-level executives on technology investments within Deutsche Telekom Group.
CPE Testing Laboratory
Established and managed device testing lab for 120+ CPE types, implementing QA processes that significantly reduced customer complaints and improved service quality.
OSS/BSS/ERP Implementation
Led successful implementation of operational and business support systems, streamlining workflows and improving service delivery across the organization.
Professional Journey
Technical Director / CTIO
- Strategic Leadership: Steer the Technology Department for ISP, Satellite (DTH), OTT, and Cable TV services, managing a multi-million EUR CAPEX/OPEX budget.
- Complex Migration: Orchestrated the large-scale migration of 300,000+ customers to a new TV platform over 24 months, achieving a remarkable churn rate under 2.5%.
- Infrastructure & Security: Spearheaded full IT consolidation and NIS2 compliance implementation, successfully securing enterprise resilience through two consecutive certification audits.
- Broadcasting Operations: Direct technology strategy for TV studio operations, overseeing 5 live and 5 auxiliary DIGI Sport channels with focus on geo-redundancy and high availability.
Technology Advisor
- Group Strategy: Acted as a key technology advisor within the Deutsche Telekom Group, focusing on cross-entity synergy and long-term digital transformation initiatives.
- M&A & Due Diligence: Spearheaded the technological due diligence for strategic acquisitions, ensuring seamless integration of infrastructure and services during M&A projects.
- Product Innovation: Architected white-label TV and OTT platform solutions, successfully standardizing product delivery for multiple European subsidiaries.
- Investment Advisory: Provided C-level guidance on large-scale technology tenders and infrastructure investments, optimizing TCO and time-to-market.
IT & Operational Technology Manager
- Operational Excellence: Managed end-to-end IT and OTT operations, reporting directly to C-level executives and aligning technology investments with core business objectives.
- Broadcasting Infrastructure: Oversaw the development and high-availability maintenance of critical TV broadcasting platforms, including Satellite, Cable, and OTT delivery systems.
- System Integration: Spearheaded the successful deployment and complex integration of enterprise-grade OSS, BSS, and ERP systems, streamlining internal workflows and reporting.
- Studio Development: Led the technical implementation of DIGI Sport studio facilities, ensuring top-tier production standards for premium sports content broadcasting.
Senior Roles in Technology & Operations
- ICT Senior Design: Engineered complex enterprise solutions, integrating cloud infrastructure, cybersecurity frameworks, CRM systems, and MDM platforms for B2B segments.
- QA Leadership (CPE Testing): Headed the testing laboratory for Customer Premises Equipment, managing QA lifecycles for 120+ device types and establishing rigorous hardware/software certification standards.
- TV Systems Specialist: Orchestrated the maintenance and optimization of mission-critical IPTV and DVB-S/C broadcasting systems, including advanced video streaming protocol fine-tuning.
- Process Optimization: Spearheaded technical workflows that bridged the gap between engineering and end-user experience, ensuring high service reliability during the telco’s early digital transformation phase.
Validate Your Strategic Ready-ness
Are you ready for NIS2 or Cyber-resilience challenges? I’ve developed a specialized testing platform to help leaders assess their technical and regulatory alignment.
Core Competencies
Leadership & Strategy
- • Digital Transformation
- • Team Leadership (50+ engineers)
- • Strategic Planning & Budgeting
- • Stakeholder Management
- • Change Management
- • PRINCE2 & Agile
Technology Platforms
- • Cloud Infrastructure (AWS, Azure)
- • Broadcast Systems (IPTV, OTT)
- • Network Architecture
- • Cybersecurity & Compliance
- • OSS/BSS/ERP Systems
- • DevOps & CI/CD
Technical Skills
- • Python, PHP, C++
- • Linux/UNIX, Windows Server
- • Machine Learning
- • Database Design (MySQL)
- • Streaming Protocols
- • System Architecture
Awards & Recognition
Excellence Award
DIGI SLOVAKIA • 2020
Best Performer
Slovak Telekom • 2018
Best Innovator
Siemens • 2006
Lukas Koval
Human-Centric Technology Leadership
"My mission is not just to implement systems, but to architect technological ecosystems that empower people and businesses to scale with purpose."
CTIO & Strategic Advisor